how to refund a game on switch

how to refund a game on switch

Refunding a game on Nintendo Switch

Refunding a game on Nintendo Switch can be done easily, as long as you meet certain criteria. Follow our guide to ensure a hassle-free refund experience.

Understanding Nintendo’s Refund Policy

Nintendo’s Refund Policy is quite straightforward and applies to any Nintendo products that are bought digitally, such as games purchased from the Nintendo eShop.

  • It applies only to purchases made within the past 45 days.
  • It applies only to games that have been downloaded and have not yet been used.
  • It applies only to fully paid purchases, where all payments are complete.

Requesting a Refund

If you meet all of the above criteria, you are eligible to request a refund on a Nintendo Switch game you have purchased. To do this, follow these steps:

  • Go to the Nintendo Customer Support Website and log in to your Nintendo Account.
  • Click on the Contact Us button.
  • Select Store and Membership Support.
  • Select Refund for a Purchased Game, then click Next.
  • Enter your Nintendo Account email address and password, then click Sign In.
  • Enter your Nintendo Switch game purchase information, then click Submit.
  • You will receive an email from Nintendo with a confirmation of your refund request.


Requesting a refund for a game on Nintendo Switch is easy to do as long as you meet the criteria set by Nintendo. With our guide, you can be refunded in no time and avoid any potentially expensive mistakes.



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