How to Return Games on Oculus
Returning games on Oculus is a simple process that can be completed within minutes. Oculus platform is designed to facilitate easy and quick returns, which means that you can exchange or refund games purchased on Oculus without any hassle. Here’s how to do it:
Step 1: Navigate to the Refund Page
From your Oculus Homepage, click “Menu” > “Settings” > “Purchases and Refunds”. Then, scroll down to the “Request a Refund” button, and click it.
Step 2: Pick the Game
Next, you will be presented with a refreshing list of all the games you’ve purchased. Select the one you’d like to return, and provide a reason for why you’re returning it.
Step 3: Wait for Oculus’ Response
Once you’ve chosen the game, and added a reason for the refund, the next step is to wait for Oculus to review your request. The company will typically process the request in 2-3 days, and you’ll receive an email from Oculus with their decision on the matter.
Step 4: Receive the Refund
Once Oculus reviews your request, and approves the refund/exchange, a full refund of the game’s purchase price will be credited back to the payment methods used.
Tips for Maximum Success
- Request for refund within two weeks. Refunds are only allowed within two weeks of the game’s purchase.
- Request with valid reason. Make sure you provide a valid reason to support your request. Oculus won’t process a refund if the reason doesn’t fit their policy.
- Search the manual. Oculus helps users trying to figure out what’s wrong. Search answer to your trouble in the game’s manual before requesting a refund.
- Ask for assistance. The Oculus Support Center is always ready to answer your questions. Don’t hesitate to check the website for help.
Returning a game on Oculus does not have to be a complicated process. With a few simple steps and a bit of patience, you can easily refund or exchange a game bought on the platform.
