Why Can’t You Refund Nintendo Switch Games?
Video games have become increasingly more expensive, and many gamers want to know why they can’t get a refund for exclusively digital games on the Nintendo Switch. It is understandable why gamers would want to be able to get a refund, so let’s take a look at why this is not an option.
1. Nintendo’s Refund Policy
Nintendo has their own refund policy that they follow and abide by. The rules state that only download vouchers that have not been used and have not been traded, sold, or given away can be returned. Unfortunately, games that have already been downloaded are not eligible for a refund.
2. Less Security for Digital Sales
Digital games don’t provide the same security as physical copies. Once a game is downloaded, it’s likely to remain on the disc but the purchaser might not have the original code anymore. With physical copies, people can take them back to the store for a refund or a replacement. With digital games, this isn’t an option.
3. Digital Sales are Non-Refundable
When it comes to digital sales, most websites and video game stores will not issue a refund. This is because they cannot guarantee that the game won’t be played or shared before it is returned. Many stores will give refunds when physical games are returned within a certain amount of time, but due to the nature of digital sales this is not possible.
4. Lack of Consumer Protection
When it comes to digital downloads, there is little to no protection for the consumer in case of a problem. Physical games come with warranties and return policies, but this isn’t an option for digital games. Nintendo does have a customer service team to help with any issues, but they do not offer refunds for any games.
5. Developers Depend on Sales
On the flip side, developers are dependent on the sales of the games they create. If they allowed people to refund their games, it could potentially hurt the succeeding sales and make less revenue for the company. This could then end up in game developers having to make difficult decisions regarding the operations of their studios or even their games getting cancelled.
At the end of the day, Nintendo’s policy on refunds for digital games on the Switch is a reflection of the industry’s lack of consumer protection and its protection of game developers. It is not an ideal situation for the consumer, but until there is better consumer protection and viable refund policies, this is just the way it is.
